Privacy Policy

Effective Date: [Insert Date]

Studio Brava ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our clinic, website, or communication services, in accordance with applicable laws including the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address

  • Health Information: Relevant medical history, treatment details, and insurance data (collected under HIPAA compliance)

  • Communication Preferences: SMS opt-ins, email subscriptions

  • Usage Data: IP address, browser type, device information, and website interaction patterns

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Deliver physical therapy services

  • Process insurance claims and billing

  • Respond to inquiries and provide customer support

  • Send appointment reminders and important updates via SMS or email (only if you opt-in)

  • Improve our website and services

3. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

  • Service providers involved in scheduling, billing, or IT support (under confidentiality agreements)

  • Insurance companies for coverage and claims processing

  • Government agencies when required by law (e.g., subpoena, court order)

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

4. Your Privacy Rights (California Residents)

Under the CCPA, California residents have the right to:

  • Request to know what personal information we collect

  • Request deletion of their personal data (subject to legal exceptions)

  • Opt-out of the sale of personal information (we do not sell your data)

  • Designate an authorized agent to make these requests on your behalf

To exercise these rights, please contact us at:
📧 info@studiobrava.com
📞 310-775-1609
Or submit a request via our website.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your data, including encryption, secure servers, and access control. However, no system is 100% secure, and we encourage you to take steps to protect your information.

6. Cookies and Website Tracking

We may use cookies and similar technologies to improve user experience, analyze traffic, and enhance security. You can control cookie settings through your browser preferences.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Studio Brava
11110 Ohio Ave #105
Los Angeles, CA 90025
📧 info@studiobrava.com
📞 310-775-1609

🔗 This Privacy Policy is linked in the footer of every page on our website and is viewable as a single page for full transparency.