Terms of Service

Effective Date: January 1st, 2025

Welcome to Studio Brava. By accessing or using our website, services, or physical therapy offerings, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. Services Provided

Studio Brava offers in-person and digital physical therapy services, wellness resources, and appointment scheduling to clients in California and beyond. We reserve the right to modify or discontinue services without notice.

2. Eligibility

To use our services, you must be at least 18 years old or have the consent of a parent or legal guardian. By using our services, you confirm that you meet this requirement.

3. Appointments and Cancellations

Appointments can be scheduled via phone, online, or in person. Cancellations must be made at least 24 hours in advance to avoid potential cancellation fees. We reserve the right to cancel or reschedule appointments as needed.

4. Payment and Billing

Payments are due at the time of service unless otherwise arranged. We accept major credit cards, debit cards, and some insurance plans. Any billing inquiries can be directed to our front desk or by calling 310-775-1609.

5. SMS Terms & Conditions

1. SMS Consent Communication

Phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes. Your privacy is important to us, and SMS data is used solely to enhance your care experience with Studio Brava.

2. Types of SMS Communications

If you consent to receive text messages from Studio Brava, you may receive messages related to:

  • Appointment reminders

  • Follow-up communications regarding treatment or services

  • Billing inquiries

Example:
"Hello, this is a friendly reminder of your upcoming appointment with Dr. Smith at Studio Brava on March 28 at 10:00 AM. You can reply STOP to opt out of SMS messaging from Studio Brava at any time."

3. Message Frequency

Message frequency may vary depending on the type of communication.
Example:
"You may receive up to 2 SMS messages per week regarding your appointments or account status."

4. Potential Fees for SMS Messaging

Message and data rates may apply, depending on your mobile carrier’s pricing plan. These fees may vary based on whether the message is sent domestically or internationally.

5. Opt-In Method

You may opt-in to receive SMS messages from Studio Brava in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

6. Opt-Out Method

You may opt out of SMS communications at any time by replying “STOP” to any message. You may also contact us at 310-775-1609 or email info@studiobrava.com to be removed from our SMS list.

7. Help

If you are experiencing issues with our SMS messaging, you may:

8. Standard Messaging Disclosures

  • Message and data rates may apply

  • You can opt out at any time by texting “STOP”

  • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages

  • Message frequency may vary

6. Intellectual Property

All content on our website and in our materials is the property of Studio Brava and may not be copied, distributed, or used without our prior written consent.

7. Disclaimer

Studio Brava does not guarantee outcomes or results. All therapy services are provided in good faith and based on industry best practices. Individual outcomes may vary.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that may result from your use of our services, including delays, missed appointments, or miscommunications.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be posted to this page with an updated effective date.

10. Contact Us

For questions about these Terms, please contact:

Studio Brava
11110 Ohio Ave #105
Los Angeles, CA 90025
📧 info@studiobrava.com
📞 310-775-1609